SERVICES
UX CONSULTING
We help organizations thrive in the face of industry disruption. Our starting point is a comprehensive review of how your customers interact with your product or service across channels. We identify friction points, misalignments, and opportunities, then work with you to strengthen what’s working and fix what’s not. The goal: to build a more resilient, adaptive, and user-centered organization—one that doesn’t just withstand change but evolves because of it.
RESEARCH & DESIGN
We define design as creative problem-solving—rooted in research, collaboration, and ethical practice. We integrate AI-enabled technologies judiciously, using machines for what they do best—while keeping human and organizational needs at the centre. Guided by research, we work with you to strategize, reimagine, and co-create. Through workshops and proven design methods, we help shape products and services that are both intelligent and deeply human.
VISION
Everyone needs a new north star.
We work with clients who strive to grow their market share as they build and update their digital products and services. By tapping into the next wave of customer needs and desires, we empower businesses and organizations to become industry pacesetters and own the next generation of customers.
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APPROACH
We enable businesses to get their best ideas to market - faster and with exceptional results. We focus on customers' needs and craft possible solutions together with key business stakeholders. To ensure success, we run pilots to test the market before scaling your solutions.
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We start with your potential customers and existing users. Once we've learned about them and mapped out their current experiences and journeys, together with your team, we then re-imagine and create.
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Our research approach respects data privacy, security, and the most stringent research standards. Your data is safe from competitors and the general public. Raw data is encrypted and stored in a secure environment and meet the strictest standards.
ABOUT
Integri is a consortium of seasoned professionals including researchers, designers, and software developers
YVONNE SHEK
User Experience (UX) Leader & Educator
Yvonne leads a team of passionate and deeply committed UX professionals.
She is most proud of her work that has made a significant impact on people’s lives and designed for the greater good. This includes her more recent work in rebuilding customer-facing websites and apps by first mapping out user journeys.
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Yvonne's experience in a number of sectors and industries include: real estate, food, travel, hospitality, financial, manufacturing, telecommunications, and many more. She has completed over 300 projects in private and public sector, as well as non-profit.
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Outside of work projects, Yvonne’s passion is to coach and teach the next generation of UX practitioners.
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Yvonne holds an M.Sc. in ergonomics (human factors) from University College London (UK), and a B.Sc. from the University of Toronto – specializing in cognitive psychology and minoring in anthropology and industrial engineering.
LET'S CONNECT!
We are located in the Greater Toronto Area in Canada
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